Terms & Conditions

Welcome to Carter Camping. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General

  • These Terms and Conditions govern the use of our website and the purchase of products offered by Carter Camping.

  • By placing an order, you confirm that you have read, understood, and agreed to these Terms.

2. Products & Availability

  • We strive to provide accurate descriptions and images of our products. However, product details, specifications, and availability may vary.

  • Carter Camping reserves the right to update, modify, or discontinue products without prior notice.

3. Orders & Payment

  • All orders are subject to acceptance and availability.

  • We currently accept cash on delivery as the only payment method.

  • Once an order is placed, you will receive a confirmation with details of your purchase.

4. Shipping & Delivery

  • Delivery timelines may vary depending on your location.

  • We aim to process and deliver orders promptly, but delays may occur due to unforeseen circumstances.

  • The risk of loss or damage to products passes to you upon delivery.

5. Returns & Replacements

  • If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

  • Products must be unused and returned in their original packaging to qualify for replacement.

  • Refunds are not provided; only replacements are offered for eligible cases.

6. Limitation of Liability

  • Carter Camping is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

  • Customers are advised to use all gear responsibly and in accordance with provided instructions.

7. Changes to Terms

  • Carter Camping reserves the right to update or revise these Terms and Conditions at any time.

  • Continued use of our website after changes are made constitutes acceptance of the revised Terms.

8. Contact Us

If you have any questions about these Terms and Conditions, please reach out to our customer support team at [email protected].