Shipping Policy

At Carter Camping, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping guidelines below.

1. Order Processing

  • Orders are processed once confirmation is received.

  • Processing times may vary depending on product availability and demand.

  • You will be notified once your order has been dispatched.

2. Payment Method

  • We currently offer cash on delivery as the only payment option.

  • Payment must be made in full to the delivery personnel at the time of receiving your order.

3. Delivery Timelines

  • Delivery times may vary based on your location and the availability of courier services.

  • Estimated delivery times will be provided during the checkout process, but actual delivery may differ due to external factors.

4. Shipping Charges

  • Shipping costs, if applicable, will be displayed at checkout before you confirm your order.

  • Any additional handling or regional delivery fees will also be communicated upfront.

5. Delivery Responsibility

  • Please ensure that the delivery address provided is accurate and complete.

  • Carter Camping is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

  • The risk of damage or loss transfers to the customer once the order is delivered.

6. Order Issues

  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery for assistance.

  • Products must be unused and returned in their original packaging to be eligible for replacement.

7. Changes to Shipping Policy

  • Carter Camping reserves the right to update this Shipping Policy at any time. Updates will be posted on our website.

If you have questions about this Policy, please reach out to us at [email protected].